Frequently asked questions
Everything you need to know about our pieces, shipping and care.
Add your pieces to the cart and complete the checkout form. We then confirm every order personally on WhatsApp before it ships, so you can ask us anything about sizing or gift options.
Once your order is confirmed on WhatsApp we send a secure payment link (card or bank transfer). Nothing is charged until you have confirmed.
Orders ship within 2 to 4 business days. Delivery takes 1 to 3 days in France, 3 to 6 days in Europe and up to 10 days elsewhere.
Yes. You have 30 days from delivery to return an unworn piece in its original packaging. Engraved or bespoke items cannot be returned.
Store each piece separately, avoid contact with perfume and water, and polish gently with the cloth provided. We offer a complimentary polishing service for life.
We do. Contact us with your idea and our designers will prepare a proposal and quote within a week.
A question about a piece, a bespoke request or an order? Our team replies within one business day.
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